Privacy Policy
Effective Date: May 20, 2026
This policy covers the detailed usage of data within our games, along with providing an outline of privacy principles, detailed web privacy policy, and information regarding the use of cookies on our website.
We strictly maintain the confidentiality of all communications between our clients. Unless required by law, we do not disclose any received information to other companies, organizations, individuals, groups, institutions, or entities.
For ease of reading, this document presents concise content. If you have any questions or wish to learn more detailed information, please feel free to contact us.
General/What Information Do We Collect?
We may collect certain technical and usage-related information, including but not limited to:
Device information and hardware specifications;
Operating system and software versions;
Gameplay and usage data;
IP address and network information;
Account-related information such as usernames or email addresses.
This information is collected for purposes including:
Providing and maintaining services;
Improving gameplay and user experience;
Customer support and communication;
Security, fraud prevention, and analytics;
Service optimization and development.
We do not use technical information to directly identify individuals unless necessary for service operation or legal compliance.
Data Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
Request access to your personal information;
Request correction or deletion of your personal information;
Withdraw consent where processing is based on consent;
Understand how your information is collected, used, and shared;
Restrict or object to certain processing activities;
Opt out of targeted advertising or data sharing where applicable.
We may require reasonable verification before processing certain requests.
Data Retention
We retain information for as long as reasonably necessary to:
Provide services and customer support;
Comply with legal obligations;
Resolve disputes and enforce agreements;
Maintain security and fraud prevention measures.
When information is no longer required, we will take reasonable steps to securely delete or anonymize it.
Children's Privacy
Our services are intended for a general audience and are not directed toward children under 13 years of age, or under a higher minimum age where required by applicable law.
We do not knowingly collect personal information from children without appropriate parental or guardian consent. If we become aware that such information has been collected improperly, we will take reasonable steps to delete it promptly.
Parents and guardians are encouraged to supervise children's online activities.
Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Transfers
Information may be processed or stored in jurisdictions outside your country or region of residence, including the United States and other countries where our service providers operate.
Where applicable, we take reasonable measures to ensure appropriate protection of transferred information.
Third-Party Services and External Links
Our services may contain links to third-party websites, payment providers, app stores, analytics providers, or advertising partners.
Your use of third-party services may be subject to their own terms and privacy policies. We are not responsible for the practices or content of third-party services.
Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of Hong Kong.
Dispute Resolution
Any dispute arising out of or relating to this Privacy Policy or the use of our services shall be resolved in Hong Kong and subject to the exclusive jurisdiction of the courts of Hong Kong, unless otherwise required by applicable law.
Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy from time to time.
Updated versions will become effective upon publication. Continued use of the services after changes become effective constitutes acceptance of the revised policy.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us at:
Email: play@wondermatches.com
Terms Of Use
These Terms of Use explain the rules and conditions for accessing and using our games, websites, and related services.
This document should be read together with our Privacy Policy and Refund Policy. By downloading, installing, accessing, or using our services, you agree to comply with these Terms.
If you do not agree with these Terms, please discontinue use of our services.
General/Use of Services
Our games and related services are provided for personal entertainment purposes only.
You agree not to:
Use the services in violation of applicable laws or regulations;
Use unauthorized software, automation tools, or modifications;
Interfere with the operation, security, or stability of the services;
Copy, reproduce, distribute, reverse engineer, or exploit any part of the services without authorization;
Engage in fraudulent, abusive, harmful, or disruptive behavior toward other users or the services.
We reserve the right to restrict, suspend, or terminate access to the services where violations of these Terms are identified.
Accounts and User Information
Certain features of our services may require you to provide information such as a username, player ID, or email address.
You are responsible for maintaining the confidentiality of your account information and for activities conducted under your account.
You agree to provide accurate information where required.
Purchases and Payments
Our services may include optional in-game purchases, virtual currency, or digital content.
Orders are generally processed after successful payment confirmation. Availability of purchased content may occasionally be affected by network interruptions, payment delays, or platform-related issues.
Refund requests are subject to our Refund Policy and applicable platform rules.
We reserve the right to refuse transactions or refunds in cases involving fraud, abuse, unauthorized activities, or violations of these Terms.
Privacy and Data Use
Your use of our services is also governed by our Privacy Policy.
By using the services, you acknowledge that we may collect and process technical, gameplay, device, and account-related information for purposes including service operation, analytics, customer support, fraud prevention, security, and service improvement.
Intellectual Property
All content made available through the services, including software, game assets, graphics, audio, text, logos, characters, and related materials, is owned by or licensed to us and protected by applicable intellectual property laws.
Except as expressly permitted, users may not copy, modify, distribute, publish, or create derivative works without prior written authorization.
Service Availability and Updates
We may update, modify, suspend, or discontinue portions of the services at any time for operational, technical, legal, or business reasons.
We may also release patches, updates, or additional content to improve functionality, compatibility, security, or gameplay experience.
We do not guarantee uninterrupted or error-free operation of the services.
Third-Party Services and Links
Our services may include links to third-party services, app stores, payment providers, advertisements, analytics services, or external websites.
Your use of third-party services may be subject to separate terms and policies imposed by those providers. We are not responsible for third-party content or practices.
Children's Use
Our services are intended for a general audience and are not directed toward children under 13 years of age, or under a higher minimum age where required by applicable law.
We do not knowingly collect personal information from children without appropriate consent from a parent or guardian.
Disclaimer
The services are provided on an “as is” and “as available” basis.
To the maximum extent permitted by applicable law, we disclaim all warranties, whether express or implied, including warranties regarding availability, reliability, performance, accuracy, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the extent permitted by applicable law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use the services.
Our total liability for any claim relating to the services shall not exceed the amount paid by you, if any, for the relevant services, as permitted under applicable law.
Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of Hong Kong.
Dispute Resolution
Any dispute arising out of or relating to these Terms of Use or the services shall be resolved in Hong Kong and subject to the exclusive jurisdiction of the courts of Hong Kong, unless otherwise required by applicable law.
Changes to Terms of Use
We reserve the right to modify or update these Terms from time to time.
Updated Terms become effective upon publication. Continued use of the services after changes become effective constitutes acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms of Use, please contact us at:
Email: play@wondermatches.com
Refund Policy
Welcome to our game! This refund policy applies to the terms of refunds for your purchases within this game. When you make a purchase, you are entering into a transaction with us. Orders are typically processed immediately and credited to your account, with any delays likely due to network issues or your chosen payment method.
In cases of suspected fraud, we reserve the right to refuse your use of our services, and banned accounts will forfeit their refund rights. If you wish to request a refund, you must contact our customer support department within 13 days of receipt. Refund eligibility depends on the product purchased and its unused condition.
Refunds will be issued to the original payment method and may take up to 10 working days to process. Our liability is limited as per applicable law, and we do not assume responsibility for commercial or resale purposes. Disputes should be resolved through arbitration as outlined in this policy.
We are committed to protecting your privacy. For detailed information on how we handle your data, please refer to our privacy policy. If you have any further questions or need assistance, please contact our customer support.
Thank you for choosing us. We appreciate your trust and hope you enjoy your gaming experience!
Contact Us
We welcome your questions, feedback, and business inquiries.
If you need assistance regarding our games or services, please contact us through the information below.
Email: play@wondermatches.com
Our support team will review your request and respond as soon as reasonably possible.
About Us
We create mobile games designed to be easy to enjoy, rewarding to play, and accessible to players worldwide.
Our team focuses on delivering stable gameplay experiences, smooth service performance, and long-term player support. We believe quality games are built through creativity, consistency, and respect for users.
With every update and release, we aim to provide enjoyable entertainment experiences that players can use with confidence and trust.
